doxy.me

Learn about the feature available to all doxy.me users

General features: overview

Discover the features and benefits of the doxy.me waiting room

Waiting room: overview

Communicate with your patient through chat messages

Chat: overview

View the date, time, and duration of past calls

Meeting history: overview

Analytics

A step-by-step guide to trialing a Pro account with a day pass

Day pass: get Doxy.me Pro features for a day

General Features

All the ways to invite a patient to your room

Invite patient: overview

How to use your email account to send invites to patients

Invite with personal email

Invite your patient to a call using your preferred calendar application

Invite with calendar

Share a printable flyer to help your patients check-in

Invite with check-in flyer

Send your patient directly to your waiting room with their name already filled out

Invite patient with automatic check-in

Patient Invites

Require patients to agree to your terms of service before entering your room

Use terms of service at patient check-in

Patient Check-In

Get notified when a patient checks in to your room

Notifications: overview

Get notified by your browser when your patient arrives in your waiting room

Enable browser notifications

Notifications

Patient queue: overview

Remove patient from queue

Patient Queue

See your patient in a floating window while using other applications

Use Picture-in-picture

Use Full screen view

Turn your camera on or off, before or during a call

How to turn your camera on/off

How to mute your microphone before and during a call

How to turn your microphone on/off

Pause a session and send your patient(s) back to the Waiting room

Place call on hold

Call Controls

How to change the camera, microphone, and speakers on doxy.me

Device settings: overview

How to change the camera doxy.me uses for your video

Change camera

How to change the microphone doxy.me uses for your audio

Change microphone

How to change the speakers doxy.me uses to play sound

Change speakers

Get best audio quality for medical devices such as digital stethoscopes

Use medical grade audio

Device Settings

Understand everything available in account settings

Account settings: overview

Add a profile picture that is visible to your patient

Add/edit profile picture

Change how your name appears on invites, at check-in, and in your waiting room

Change display name

Change the web address your patients use to check into your room

Change room URL

Change the login credentials for your account

Change password or email address

Account Settings

Here's what doxy.me is doing to make telemedicine accessible to everyone

Accessibility: overview

Improve accessibility with browser extensions

Use browser extensions for accessibility

Use Chrome to display an onscreen text transcription as a person speaks

Turn on live captions with Chrome

Accessibility

Use your mobile browser to access doxy.me on your smartphone

Doxy.me on mobile devices: overview

You can use the Samsung browser for video calls on Galaxy phones

Galaxy: use Samsung web browser

Mobile

Doxy.me does not support PTZ cameras or allow providers to control a patient's camera

Remote camera control: not supported

Product Discussion and Updates

Find answers and get help from Intercom Support and Community Experts

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