General Features | Doxy.me Help Center

General Features: Overview

Learn about the feature available to all doxy.me users

Written by Bryan Zitzman
Updated over a week ago

Waiting Room: Overview

Discover the features and benefits of the doxy.me waiting room

Written by Bryan Zitzman
Updated over a week ago

Chat: Overview

Communicate with your patient through chat messages

Written by Bryan Zitzman
Updated over a week ago

Meeting History: Overview

View the date, time, and duration of past calls

Written by Bryan Zitzman
Updated over a week ago

Analytics: Overview

Track your sessions, minutes, and usage data

Written by Schuyler Welch
Updated over a week ago

Patient Invites

Invite Patient: Overview

All the ways to invite a patient to your room

Written by Bryan Zitzman
Updated over a week ago

Invite with Personal Email

How to use your email account to send invites to patients

Written by Bryan Zitzman
Updated over a week ago

Invite with Calendar

Invite your patient to a call using your preferred calendar application

Written by Bryan Zitzman
Updated over a week ago

Invite with Check-in Flyer

Share a printable flyer to help your patients check-in

Written by Bryan Zitzman
Updated over a week ago

Invite Patient with Automatic Check-In

Send your patient directly to your waiting room with their name already filled out

Written by Bryan Zitzman
Updated over a week ago

Invite with https://docsee.me

Use docsee.me instead of doxy.me in your room name

Written by Bryan Zitzman
Updated over a week ago

Patient Check-In

Use Terms of Service at Patient Check-In

Require patients to agree to your terms of service before entering your room

Written by Bryan Zitzman
Updated over a week ago

Notifications

Notifications: Overview

Get notified when a patient checks in to your room

Written by Bryan Zitzman
Updated over a week ago

Enable Browser Notifications

Get notified by your browser when your patient arrives in your waiting room

Written by Bryan Zitzman
Updated over a week ago

Patient Queue

Patient Queue: Overview

How to manage patients in your queue

Written by Bryan Zitzman
Updated over a week ago

Remove Patient from Queue

How to remove patients from your queue

Written by Bryan Zitzman
Updated over a week ago

Call Controls

Use Picture-in-Picture

See your patient in a floating window while using other applications

Written by Bryan Zitzman
Updated over a week ago

Use Fullscreen View

Use fullscreen view to give your patient your full attention

Written by Bryan Zitzman
Updated over a week ago

Turn Camera On/Off

Turn your camera on or off, before or during a call

Written by Bryan Zitzman
Updated over a week ago

Turn Microphone On/Off

How to mute your microphone during a call

Written by Bryan Zitzman
Updated over a week ago

Place Call on Hold

Use Hold to pause session and send patient back to the waiting room

Written by Bryan Zitzman
Updated over a week ago

Device Settings

Device Settings: Overview

How to change the camera, microphone, and speakers on doxy.me

Written by Bryan Zitzman
Updated over a week ago

Change Camera

How to change the camera doxy.me uses for your video

Written by Bryan Zitzman
Updated over a week ago

Change Microphone

How to change the microphone doxy.me uses for your audio

Written by Bryan Zitzman
Updated over a week ago

Change Speakers

How to change the speakers doxy.me uses to play sound

Written by Bryan Zitzman
Updated over a week ago

Use Medical Grade Audio

Get best audio quality for medical devices such as digital stethoscopes

Written by Bryan Zitzman
Updated over a week ago

Account Settings

Account Settings: Overview

Understand everything available in account settings

Written by Bryan Zitzman
Updated over a week ago

Add/Edit Profile Picture

Add a profile picture that is visible to your patient

Written by Bryan Zitzman
Updated over a week ago

Change Display Name

Change how your name appears on invites, at check-in, and in your waiting room

Written by Bryan Zitzman
Updated over a week ago

Change Room URL

Change the web address your patients use to check into your room

Written by Bryan Zitzman
Updated over a week ago

Change Password or Email Address

Change the login credentials for your account

Written by Bryan Zitzman
Updated over a week ago

Accessibility

Accessibility: Overview

Here's what doxy.me is doing to make telemedicine accessible to everyone

Written by Bryan Zitzman
Updated over a week ago

Use Browser Extensions for Accessibility

Improve accessibility with browser extensions

Written by Bryan Zitzman
Updated over a week ago

Turn on Live Captions

Display an onscreen text transcription as a person speaks

Written by Bryan Zitzman
Updated over a week ago

Mobile

Doxy.me on Mobile Devices: Overview

Use your mobile browser to access doxy.me on your smartphone

Written by Bryan Zitzman
Updated over a week ago

Galaxy: Use Samsung Web Browser

You can use the Samsung browser for video calls on Galaxy phones

Written by Colin
Updated over a week ago

Product Discussion and Updates

Product Updates

Stay up to date with latest features and product improvements

Written by Cullen Kavanagh
Updated over a week ago

Remote Camera Control: Not Supported

Doxy.me does not support PTZ cameras or allow providers to control a patient's camera

Written by Cullen Kavanagh
Updated over a week ago