General Features | Doxy.me Help Center

General Features: Overview

Learn about the feature available to all doxy.me users

Written by Bryan Zitzman
Updated over a week ago

Waiting Room: Overview

Discover the features and benefits of the doxy.me waiting room

Written by Bryan Zitzman
Updated over a week ago

Chat: Overview

Communicate with your patient through chat messages

Written by Bryan Zitzman
Updated over a week ago

Meeting History: Overview

View the date, time, and duration of past calls

Written by Bryan Zitzman
Updated over a week ago

Analytics: Overview

Track your sessions, minutes, and usage data

Written by Schuyler Welch
Updated over a week ago

Patient Invites

Invite Patient: Overview

All the ways to invite a patient to your room

Written by Bryan Zitzman
Updated over a week ago

Invite with Personal Email

How to use your email account to send invites to patients

Written by Bryan Zitzman
Updated over a week ago

Invite with Calendar

Invite your patient to a call using your preferred calendar application

Written by Bryan Zitzman
Updated over a week ago

Invite with Check-in Flyer

Share a printable flyer to help your patients check-in

Written by Bryan Zitzman
Updated over a week ago

Invite Patient with Automatic Check-In

Send your patient directly to your waiting room with their name already filled out

Written by Bryan Zitzman
Updated over a week ago

Invite with https://docsee.me

Use docsee.me instead of doxy.me in your room name

Written by Bryan Zitzman
Updated over a week ago

Patient Check-In

Use Terms of Service at Patient Check-In

Require patients to agree to your terms of service before entering your room

Written by Bryan Zitzman
Updated over a week ago

Notifications

Notifications: Overview

Get notified when a patient checks in to your room

Written by Bryan Zitzman
Updated over a week ago

Enable Browser Notifications

Get notified by your browser when your patient arrives in your waiting room

Written by Bryan Zitzman
Updated over a week ago

Patient Queue

Patient Queue: Overview

How to manage patients in your queue

Written by Bryan Zitzman
Updated over a week ago

Remove Patient from Queue

How to remove patients from your queue

Written by Bryan Zitzman
Updated over a week ago

Call Controls

Use Picture-in-Picture

See your patient in a floating window while using other applications

Written by Bryan Zitzman
Updated over a week ago

Use Fullscreen View

Use fullscreen view to give your patient your full attention

Written by Bryan Zitzman
Updated over a week ago

Turn Camera On/Off

Turn your camera on or off, before or during a call

Written by Bryan Zitzman
Updated over a week ago

Turn Microphone On/Off

How to mute your microphone during a call

Written by Bryan Zitzman
Updated over a week ago

Place Call on Hold

Use Hold to pause session and send patient back to the waiting room

Written by Bryan Zitzman
Updated over a week ago

Device Settings

Device Settings: Overview

How to change the camera, microphone, and speakers on doxy.me

Written by Bryan Zitzman
Updated this week

Change Camera

How to change the camera doxy.me uses for your video

Written by Bryan Zitzman
Updated over a week ago

Change Microphone

How to change the microphone doxy.me uses for your audio

Written by Bryan Zitzman
Updated over a week ago

Change Speakers

How to change the speakers doxy.me uses to play sound

Written by Bryan Zitzman
Updated over a week ago

Use Medical Grade Audio

Get best audio quality for medical devices such as digital stethoscopes

Written by Bryan Zitzman
Updated over a week ago

Account Settings

Account Settings: Overview

Understand everything available in account settings

Written by Bryan Zitzman
Updated over a week ago

Add/Edit Profile Picture

Add a profile picture that is visible to your patient

Written by Bryan Zitzman
Updated over a week ago

Change Display Name

Change how your name appears on invites, at check-in, and in your waiting room

Written by Bryan Zitzman
Updated over a week ago

Change Room URL

Change the web address your patients use to check into your room

Written by Bryan Zitzman
Updated over a week ago

Change Password or Email Address

Change the login credentials for your account

Written by Bryan Zitzman
Updated over a week ago

Accessibility

Accessibility: Overview

Here's what doxy.me is doing to make telemedicine accessible to everyone

Written by Bryan Zitzman
Updated over a week ago

Use Browser Extensions for Accessibility

Improve accessibility with browser extensions

Written by Bryan Zitzman
Updated over a week ago

Turn on Live Captions

Display an onscreen text transcription as a person speaks

Written by Bryan Zitzman
Updated over a week ago

Mobile

Doxy.me on Mobile Devices: Overview

Use your mobile browser to access doxy.me on your smartphone

Written by Bryan Zitzman
Updated over a week ago

Galaxy: Use Samsung Web Browser

You can use the Samsung browser for video calls on Galaxy phones

Written by Colin
Updated this week

Product Discussion and Updates

Product Updates

Stay up to date with latest features and product improvements

Written by Cullen Kavanagh
Updated over a week ago

Remote Camera Control: Not Supported

Doxy.me does not support PTZ cameras or allow providers to control a patient's camera

Written by Cullen Kavanagh
Updated over a week ago