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General Features

General Features

Features available to all doxy.me users

Schuyler Welch avatar Colin avatar Doxy.me Help Center avatar +4
33 articles in this collection
Written by Schuyler Welch, Colin, Doxy.me Help Center and 4 others

Waiting Room: Overview

Discover the features available in your waiting room
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated this week

Chat: Overview

Communicate with your patient through chat messages
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated over a week ago

Meeting History: Overview

View the date, time, and duration of past calls
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated over a week ago

Analytics: Overview

Track your sessions, minutes, and usage data
Schuyler Welch avatar
Written by Schuyler Welch
Updated over a week ago
Patient Invitations

Invite Patient: Overview

All the ways to invite a patient to your room
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Invite with Personal Email

How to use your email account to send invites to patients
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated today

Invite with Check-in Flyer

Share a printable flyer to help your patients check-in
Nicole Hansen avatar
Written by Nicole Hansen
Updated today

Invite Patient with Automatic Check-In

Send your patient directly to your waiting room with their name already filled out
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated in the last hour

Invite with https://docsee.me

Use docsee.me instead of doxy.me in your room name
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated today
Patient Check-In

Use Terms of Service at Patient Check-In

Require patients to agree to your terms of service before entering your room
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated in the last 15 minutes
Notifications

Notifications: Overview

Get notified when a patient checks in to your room
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago
Patient Queue

Patient Queue: Overview

How to manage patients in your queue
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated this week

Remove Individual from Patient Queue

How to remove patients from your queue
C
Written by Charles Wyke-Smith
Updated in the last 15 minutes
Call Controls

Turn Camera On/Off

How to turn off your webcam during a call
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated in the last 15 minutes

Turn Microphone On/Off

How to mute your microphone during a call
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated in the last 15 minutes

Place Call On Hold

Use hold to send your patient back to the waiting room
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated in the last 15 minutes

Use Picture-in-Picture

See your patient in a floating window while using other applications
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated in the last 15 minutes
Device Settings

Device Settings: Overview

How to change the camera, microphone, and speakers on doxy.me
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated this week

Device Settings: Change Camera

How to change the camera doxy.me uses for your video
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Device Settings: Change Microphone

How to change the microphone doxy.me uses for your audio
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Device Settings: Medical Grade Audio

Get best audio quality for medical devices such as digital stethoscopes
Cullen Kavanagh avatar
Written by Cullen Kavanagh
Updated over a week ago
Account Settings

Account Settings: Overview

Understand everything available in account settings
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Account Settings: Change Display Name

Change how your name appears on invites, at check-in, and in your waiting room
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Account Settings: Change Room URL

Change the web address your patients use to check into your room
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Account Settings: Add/Edit Profile Picture

Add a profile picture that is visible to your patient
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Account Settings: Change Password

Change the password you use to login to your account
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago
Accessibility

Accessibility: Overview

Here's what doxy.me is doing to make telemedicine accessible to everyone
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Accessibility: Browser Extensions

Improve accessibility through these browser extensions
Bryan Zitzman avatar
Written by Bryan Zitzman
Updated over a week ago

Accessibility: Live Captions

Use closed captioning on doxy.me with the Chrome browser
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago
Mobile

Doxy.me on Mobile Devices: Overview

Use your mobile browser to access doxy.me on your smartphone
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated this week

Galaxy: Use Samsung Web Browser

You can use the Samsung browser for video calls on Galaxy phones
Colin avatar
Written by Colin
Updated over a week ago
Product Discussion and Updates

Product Updates

Stay up to date with latest features and product improvements
Doxy.me Help Center avatar
Written by Doxy.me Help Center
Updated over a week ago

Remote Camera Control: Not Supported

Doxy.me does not support PTZ cameras or allow providers to control a patient's camera
Cullen Kavanagh avatar
Written by Cullen Kavanagh
Updated over a week ago