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General Features
General Features
Features available to all doxy.me users
+1
38 articles in this collection
Written by
Schuyler Welch,
Colin,
Cullen Kavanagh
and 1 other
General Features: Overview
Learn about the feature available to all doxy.me users
Written by
Bryan Zitzman
Updated over a week ago
Waiting Room: Overview
Discover the features and benefits of the doxy.me waiting room
Written by
Bryan Zitzman
Updated over a week ago
Chat: Overview
Communicate with your patient through chat messages
Written by
Bryan Zitzman
Updated over a week ago
Meeting History: Overview
View the date, time, and duration of past calls
Written by
Bryan Zitzman
Updated over a week ago
Analytics: Overview
Track your sessions, minutes, and usage data
Written by
Schuyler Welch
Updated over a week ago
Patient Invites
Invite Patient: Overview
All the ways to invite a patient to your room
Written by
Bryan Zitzman
Updated over a week ago
Invite with Personal Email
How to use your email account to send invites to patients
Written by
Bryan Zitzman
Updated over a week ago
Invite with Calendar
Invite your patient to a call using your preferred calendar application
Written by
Bryan Zitzman
Updated over a week ago
Invite with Check-in Flyer
Share a printable flyer to help your patients check-in
Written by
Bryan Zitzman
Updated over a week ago
Invite Patient with Automatic Check-In
Send your patient directly to your waiting room with their name already filled out
Written by
Bryan Zitzman
Updated over a week ago
Invite with https://docsee.me
Use docsee.me instead of doxy.me in your room name
Written by
Bryan Zitzman
Updated over a week ago
Patient Check-In
Use Terms of Service at Patient Check-In
Require patients to agree to your terms of service before entering your room
Written by
Bryan Zitzman
Updated over a week ago
Notifications
Notifications: Overview
Get notified when a patient checks in to your room
Written by
Bryan Zitzman
Updated over a week ago
Enable Browser Notifications
Get notified by your browser when your patient arrives in your waiting room
Written by
Bryan Zitzman
Updated over a week ago
Patient Queue
Patient Queue: Overview
How to manage patients in your queue
Written by
Bryan Zitzman
Updated over a week ago
Remove Patient from Queue
How to remove patients from your queue
Written by
Bryan Zitzman
Updated over a week ago
Call Controls
Use Picture-in-Picture
See your patient in a floating window while using other applications
Written by
Bryan Zitzman
Updated over a week ago
Use Fullscreen View
Use fullscreen view to give your patient your full attention
Written by
Bryan Zitzman
Updated over a week ago
Turn Camera On/Off
Turn your camera on or off, before or during a call
Written by
Bryan Zitzman
Updated over a week ago
Turn Microphone On/Off
How to mute your microphone during a call
Written by
Bryan Zitzman
Updated over a week ago
Place Call on Hold
Use Hold to pause session and send patient back to the waiting room
Written by
Bryan Zitzman
Updated over a week ago
Device Settings
Device Settings: Overview
How to change the camera, microphone, and speakers on doxy.me
Written by
Bryan Zitzman
Updated over a week ago
Change Camera
How to change the camera doxy.me uses for your video
Written by
Bryan Zitzman
Updated over a week ago
Change Microphone
How to change the microphone doxy.me uses for your audio
Written by
Bryan Zitzman
Updated over a week ago
Change Speakers
How to change the speakers doxy.me uses to play sound
Written by
Bryan Zitzman
Updated over a week ago
Use Medical Grade Audio
Get best audio quality for medical devices such as digital stethoscopes
Written by
Bryan Zitzman
Updated over a week ago
Account Settings
Account Settings: Overview
Understand everything available in account settings
Written by
Bryan Zitzman
Updated over a week ago
Add/Edit Profile Picture
Add a profile picture that is visible to your patient
Written by
Bryan Zitzman
Updated over a week ago
Change Display Name
Change how your name appears on invites, at check-in, and in your waiting room
Written by
Bryan Zitzman
Updated over a week ago
Change Room URL
Change the web address your patients use to check into your room
Written by
Bryan Zitzman
Updated over a week ago
Change Password or Email Address
Change the login credentials for your account
Written by
Bryan Zitzman
Updated over a week ago
Accessibility
Accessibility: Overview
Here's what doxy.me is doing to make telemedicine accessible to everyone
Written by
Bryan Zitzman
Updated over a week ago
Use Browser Extensions for Accessibility
Improve accessibility with browser extensions
Written by
Bryan Zitzman
Updated over a week ago
Turn on Live Captions
Display an onscreen text transcription as a person speaks
Written by
Bryan Zitzman
Updated over a week ago
Mobile
Doxy.me on Mobile Devices: Overview
Use your mobile browser to access doxy.me on your smartphone
Written by
Bryan Zitzman
Updated over a week ago
Galaxy: Use Samsung Web Browser
You can use the Samsung browser for video calls on Galaxy phones
Written by
Colin
Updated over a week ago
Product Discussion and Updates
Product Updates
Stay up to date with latest features and product improvements
Written by
Cullen Kavanagh
Updated over a week ago
Remote Camera Control: Not Supported
Doxy.me does not support PTZ cameras or allow providers to control a patient's camera
Written by
Cullen Kavanagh
Updated over a week ago