How to turn your camera on or off before a call
Go to your Self-preview in the top right of your Dashboard.
If the preview video is not visible, it may have been turned off. To turn it back on, go to Settings, then Room tab. "Camera preview in dashboard" should be toggled on.
Click the three dots icon in the upper left corner of the preview and a menu will display
Select "Turn off camera" from the menu
If the camera is already off, this option will read "Turn on camera"
Self-preview menu with camera on
Doxy.me 2.0 - Self-preview menu with camera on
How to turn your camera on or off during a call
On the Control bar, click the camera icon to turn the video on or off.
Control bar with camera off
Doxy.me 2.0 - Control bar with camera off
Note: Anytime your camera is turned off, your profile photo will display in place of your video. Learn how to add a profile picture here.
If you have any questions, please contact our support team.