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Meeting history: overview
Meeting history: overview

View the date, time, and duration of past calls

Dylan Turner avatar
Written by Dylan Turner
Updated over a week ago

Meeting history allows you to see details about your past sessions as a Provider on This information can be useful for documentation, billing, and insurance purposes.

Patient names are not associated with meetings because does not store protected health information.

Meeting history can be accessed by clicking on the Meeting History link located in the sidebar of your dashboard.

Meeting history view on

If the meeting history is missing important details, our Meeting History: Missing Information article may be helpful.

Providers also have the ability to analyze their usage to see patterns in their telemedicine appointments overtime.

Admins of Clinic accounts also have the ability to see the meeting history for all of the providers in their clinic, as shown in Meeting History: Clinic Overview.

Professional and Clinic accounts can export a CSV including:

  • Date

  • Provider's Name (Clinic Plan Only)

  • Room that the call took place in (Clinic Plan Only)

  • Start Time

  • End Time

  • Duration

  • Waiting Time (Group calls will have times separated by a comma)

  • Your Call Rating (Call rating survey given out to 1 in 10 calls)

  • Your Comment

  • Patient Call Rating

  • Patient Comment

Note: Currently, meeting history is not viewable on a phone or tablet.

If you have any questions, please contact our support team.

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