How to turn your microphone on or off before a call
1. Click the microphone icon on the Self-preview window
In the upper right corner of the Self-preview window, click the following:
See a microphone icon? Click it to turn the microphone on and off
Using Doxy.me 2.0? Click the blue square with moving lines to turn the microphone on and off
Self-preview with muted microphone
Doxy.me 2.0 - Self-preview with unmuted microphone
Doxy.me 2.0 - Self-preview with muted microphone
2. Click the menu on the Self-preview window
Go to your Self-preview in the top right of the Dashboard. The three dots icon will appear.
If the preview video is not visible, it may have been turned off. To turn it back on, go to Account Settings, then to the Room tab. "Camera preview in dashboard" should be toggled on.
Mute or unmute the microphone
Self-preview with unmuted microphone
How to turn your microphone on or off during a call
1. Press your space bar while you’re on the doxy.me browser tab
If the microphone button is the last button you clicked, you can control it with your keyboard's space bar
Press your keyboard’s space bar to turn on or off your microphone. A message will appear on the screen telling you that your microphone is muted or unmuted.
This only works if you’re on the doxy.me browser tab. If you’re in a different window using EHR or typing notes, the space bar will not mute/unmute your microphone.
Message displays when pressing the space bar
Doxy.me 2.0 - Message displays when pressing the space bar
2. Click the microphone icon on the Control bar
Go to the Control bar and click the microphone icon to turn it off and on
Control bar with muted microphone
Doxy.me 2.0 - Control bar with muted microphone
If you have any questions, please contact our support team.