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Use Picture-in-picture

See your patient in a floating window while using other applications

Updated over 4 months ago

With Picture-in-picture, your patient stays in sight while taking EHR notes, sharing your screen, checking records, and more – helping you balance engagement and efficiency.

Available on all plans ⭐ This feature is only accessible from a desktop computer


How to enable Picture-in-picture

  1. Start a call with one person or multiple participants

  2. Click Picture-in-picture, located on the lower right corner of your screen

  3. A small moveable window will open

  4. Drag the window anywhere on your screen to resize as needed


How to enable Picture-in-picture 2.0 (beta)

  1. Start a call with one person or multiple participants

  2. Click ⋮ More (the button with 3 dots) on your Control bar

  3. Select Picture-in-picture to open a small moveable window

  4. Drag the window anywhere on your screen and resize as needed


Using Picture-in-picture during a Group call

Note: Group call is available on paid plans

  • The participant who is speaking will automatically be displayed in the Picture-in-picture window

  • You cannot select yourself

💡 Tip: Place the floating Picture-in-picture window near your camera, typically located at the top center of your screen. This helps your patient feel as though you are looking directly at them and engaged.

Questions? Please contact our Support team

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