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Use Picture-in-picture

See your patient in a floating window while using other applications

Bryan Zitzman avatar
Written by Bryan Zitzman
Updated yesterday

With Picture-in-picture, your patient stays in sight while taking EHR notes, sharing your screen, checking records, and more – balancing engagement and efficiency.

Available on all plans: Free, Pro, Clinic, and Enterprise


How to enable Picture-in-picture

  1. Start a call with one person or multiple participants

  2. Click Picture-in-picture, located on the lower right corner of your screen

  3. A small moveable window will open

  4. Drag the window anywhere on your screen to resize as needed

    Picture-in-Picture - doxy.me

How to enable Picture-in-picture 2.0 (beta)

  1. Start a call with one person or multiple participants

  2. Click ⋮ More (the button with 3 dots) on your Control bar

  3. Select Picture-in-picture to open a small moveable window

  4. Drag the window anywhere on your screen and resize as needed


Using Picture-in-picture during a Group call

  • Select the participant you want to keep in view before clicking Picture-in-picture

  • Only 1 participant can be selected at a time

  • You cannot select yourself


Pro Tip: Place the floating Picture-in-picture window near your camera, typically at the top center of your screen. This helps your patient feel as though you are looking directly at them and engaged.

Picture-in-Picture Illustration - doxy.me

Questions? Please contact our support team

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