We designed the Patient Queue to give you more information on anyone in your waiting room before you start a call, such as:
How long they have been waiting
Their location
The strength of their WiFi connection
Which browser they're using
If they've given the browser access to their devices camera/microphone
What type of device and Operating System they're using
You can access this information by left clicking on the three dots (⋮) to the right of the patient.
What you can do in the patient queue:
Handle and engage in chat conversations between multiple clients
Remove patient from your waiting room
If you have any questions, please contact our support team.