We designed the Patient Queue to give you more information on anyone in your waiting room before you start a call, such as: 

  • How long they have been waiting 
  • Their location
  • The strength of their WiFi connection
  • Which browser they're using
  • If they've given the browser access to their devices camera/microphone
  • What type of device and Operating System they're using

You can access this information by left clicking on the three dots () to the right of the patient.

What you can do in the patient queue: 

Patient queue menu including drop-down menu for patient interaction

If you have any questions, please contact our support team.

Did this answer your question?