All Collections
Troubleshooting
How to resolve problems and issues
Unable to Login as Provider
Patient Not Appearing in Queue (or They Don't See Me Online)
Patient Not Appearing in Queue
Unable to Start Call
Clearing Cache and Cookies on Firefox Android
How to Troubleshoot During a Call
How to Clear Cache and Cookies: Overview
Mobile phone Audio/Video Disruptions
Clear Cache and Cookies - Firefox iOS
Is Doxy.me Down?
Run Diagnostic Tests
Clear Cache and Cookies - Edge Desktop/Laptop
Clear Cache and Cookies - Safari Mobile
Improve Internet Speed
Additional Support: Resources for Your Software and Hardware
Unfreeze Frozen Video
Clear Cache and Cookies - Chrome Mobile
Configure Network Settings
Update Your Web Browser
Clear Cache and Cookies: Chrome Desktop/Laptop
Clear Cache and Cookies - Firefox Desktop/Laptop
Update Your Operating System
Clear Cache and Cookies - Safari Desktop/Laptop