Text message invites are an effective way to invite your patients to appointments. Sometimes, however, a patient doesn’t recognize the nature of the text invite, and replies with Stop. This action unsubscribes them from doxy.me text messaging, preventing them from receiving text invites from any provider using doxy.me.
If you try and send a text invite to a patient who has unsubscribed from doxy.me text messaging, you will immediately receive the following error message: "The person at this number has unsubscribed from text invites. Please use an email invite or tell them how to subscribe.”
How to subscribe to text message invites:
Create a new text message.
In the To: field, type 67579.
In the message field, type Start.
Send the message.
Upon completing these steps, the individual will receive a text message confirming they have subscribed to doxy.me alerts.
If you have any questions, please contact our support team.