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Audio issue: how to stop an echo
Audio issue: how to stop an echo

A few tips to make an echo go away

Colin avatar
Written by Colin
Updated over a week ago

If you hear the echo, ask your participant to:

  • Use headphones if possible

  • Lower the volume of their speakers

  • Move their microphone away from the speakers

If you are still having issues after trying these steps, one or more users may be experiencing slow and/or unstable network conditions.

In this case, it's possible for the audio feeds to get out of sync, which can cause echoing.  

Please follow these tips to improve your connection.

If you have any questions, please contact our support team.

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