Skip to main content

Audio issue: how to stop an echo

A few tips to make an echo go away

If you hear the echo, ask your participant to:

  • Use headphones if possible

  • Lower the volume of their speakers

  • Move their microphone away from the speakers

If you are still having issues after trying these steps, one or more users may be experiencing slow and/or unstable network conditions.
​
In this case, it's possible for the audio feeds to get out of sync, which can cause echoing.  
​
Please follow these tips to improve your connection.

If you have any questions, please contact our support team.
​

Did this answer your question?