The purpose of a daily limit
Doxy.me recently established a daily limit for doxy.me email invites. We did this to protect against the misuse of this feature which could result in email providers choosing to block our email. This would prevent your patients from receiving doxy.me email invites to their appointment with you.
If you reach the daily limit
It’s unlikely that you will reach the daily limit. If you do, you’ll receive the following notification message.
You've reached the 12-hour limit for email invites. Please see our help article for more details. Try again MM/DD/YYYY HH:MM
Note: If you're close to the limit and try to send more email invites than the limit allows, you'll receive the warning message you see above and none of your emails will be sent. Try sending fewer email invitations until your limit is reached.
If you reach the daily limit, here are your options:
If you were trying to send a large number of emails (as described above), try sending fewer
Wait until the time shown on the notification message before sending any additional doxy.me email invites
Send a different type of doxy.me invite
Personal email invite (such as your work email account)
Reach out to customer support at support@doxy.me to discuss the possibility of increasing your daily limit