If you accidentally denied access to your device's camera and mic, you'll need to reset your browser permissions.  

How to reset Chrome permissions 

  1. From your Dashboard or the waiting room, click the lock icon in search bar.
  2. Open Site settings

3. Select Reset Permissions

4. Return to your Dashboard or the waiting room and refresh the page.

5. You'll be asked to allow access to your camera & mic and be sure to select Allow.

Reset permissions on my mobile device
Allow Access for Other Browsers

If your camera or mic are still disabled, please reach out to our support team

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