If you accidentally denied access to your device's camera and microphone, you'll need to reset your browser permissions.
How to reset Chrome permissions
From your Dashboard or the waiting room, click the lock icon in search bar.
Open Site settings.
3. Select Reset Permissions.
4. Return to your Dashboard or the waiting room and refresh the page.
5. You'll be asked to allow access to your camera and microphone and be sure to select Allow.
If you have any questions, please contact our support team.