Skip to main content
Camera and microphone permission: Surface Pro

How to allow access or reset permissions on your Surface Pro device

Colin avatar
Written by Colin
Updated over a week ago

To have a call on a Surface Pro, you need to provide access to your webcam and microphone. This usually only needs to be done once. 

If you are still unable to see yourself in the video feed, you may need to check a few things in the following order:

  1. Open Web Browser (Chrome, Firefox, Edge).

  2. Log into

  3. When you see the camera preview, select the 3 dots in left corner of image

  4. Once Device Settings opens, switch camera from Back Camera to Front Camera

  5. Image will appears once selected

If you have any questions, please contact our support team.

Did this answer your question?