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Text message invites: daily limit
Text message invites: daily limit

Why we have a daily text limit and what to do if you’ve reached your limit

Bryan Zitzman avatar
Written by Bryan Zitzman
Updated over a week ago

Purpose of the daily limit

Doxy.me recently established a daily limit for text message invites. We did this to protect against the misuse of this feature which could result in cell phone companies choosing to block our number, leaving patients unable to receive your text invites.

If you reach the daily limit

It’s unlikely that you will reach the daily limit. However, if you do, you’ll receive the following notification.

If you reach the daily limit, here are your options:

  • Wait until the appointed time (as shown on the notification message) before sending any additional invites.

  • Send an email invite to your patient using doxy.me email.

  • Reach out to customer support at support@doxy.me to discuss the possibility of increasing your daily limit.

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