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Text message invites: daily limit
Text message invites: daily limit

Daily text invite limits and what to do if you’ve reached it

Updated over 3 months ago

The purpose of a daily limit

Doxy.me has a daily limit for text message invites to protect against the misuse of this feature. Misuse could result in the feature's number being blocked, leaving patients unable to receive provider text invites.

If you reach the daily limit

It’s unlikely that you will reach the daily limit. If you do, you’ll receive the following notification message.

You've reached the 12-hour limit for text invites. Please see our help article for more details. Try again MM/DD/YY at HH:MM.

If you reach the daily limit, here are your options:

  1. Wait until you can send more invites (as shown in the notification message)

  2. Send an email invite to your patient using doxy.me email invitations

  3. Reach out to customer support at support@doxy.me to discuss the possibility of increasing your daily limit

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