When you initially enter a waiting room or login to your Dashboard, you will be prompted to enable your camera and mic for use during a call. Please be sure to select Allow

How to re-enable a blocked camera or mic 

  1. Tap the dots in upper right corner. 
  2. Open Settings

3. Open Privacy

4. Select Site Settings and SET.
5. Restart Firefox.

Once you login or re-enter the waiting room, be sure to select Allow when prompted to enable camera and microphone.

If that doesn't work, you may need to Reset Permissions in your device settings.
Allow Access for Other Browsers

If you are still having issues, please contact support, and we'll be happy to help. 

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