Premium Features

Features available on Professional and Clinic accounts

25 articles in this collection
Written by Doxy.me Help Center and Bryan Zitzman

Premium Features: Overview

Learn about features available to those with a Professional or Clinic account

Written by Doxy.me Help Center
Updated over a week ago

Photo Capture: Overview

Take a picture of your patient, their insurance card, an injury, or other object to help document your call

Written by Doxy.me Help Center
Updated over a week ago

Video Resolution: Overview

Switch between low, standard, and high-definition video resolution while on a call

Written by Doxy.me Help Center
Updated over a week ago

Audio Only Call: Overview

Communicate with patients using audio only when video is not wanted

Written by Doxy.me Help Center
Updated over a week ago

Patient Check-In

Require Passcode at Check-In

Use a passcode to limit who can enter your waiting room

Written by Doxy.me Help Center
Updated over a week ago

Customize Waiting Room Content

Personalize your waiting room with text, images, and videos

Written by Doxy.me Help Center
Updated over a week ago

Enable Email and Text Notifications

Receive an email or text message when a patient enters your waiting room

Written by Doxy.me Help Center
Updated over a week ago

Group Calls

Start a Group Call

Add up to 12 people on a group call

Written by Doxy.me Help Center
Updated over a week ago

Switch to Gallery View

Use Gallery View to evenly display participants on a group call

Written by Doxy.me Help Center
Updated over a week ago

Screen Share: Overview

Show your patient something on your computer

Written by Doxy.me Help Center
Updated over a week ago

Request Patient's Screen

Use screen sharing to view your patient's screen

Written by Doxy.me Help Center
Updated over a week ago

Include Audio When Screen Sharing

Allow your patient to hear the sound of the video you are sharing (only on Chrome browser)

Written by Doxy.me Help Center
Updated over a week ago

Advanced Audio Options for Screen Share

Potential option for sharing audio while screen sharing on Windows 10

Written by Doxy.me Help Center
Updated over a week ago

Enable Screen Share on MacOS

How to enable screen sharing in your macOS settings

Written by Doxy.me Help Center
Updated over a week ago

Secure File Transfer

File Transfer: Overview

Securely transfer files to and from your patients

Written by Bryan Zitzman
Updated over a week ago

Send File to Patient

Transfer a file to your patient during a call or while the patient is in the waiting room

Written by Doxy.me Help Center
Updated over a week ago

Receive File from Patient

Securely obtain files from your patient during a call or while the patient is in the waiting room

Written by Doxy.me Help Center
Updated over a week ago

Whiteboard

Whiteboard: Overview

Capture the attention of patients through collaborative, visually stimulating conversations

Written by Bryan Zitzman
Updated this week

Enable Whiteboard

How to add a Whiteboard to your Dashboard

Written by Bryan Zitzman
Updated over a week ago

Patient Payments

Payments: Overview

Collect payments from your patient before or during a call

Written by Doxy.me Help Center
Updated over a week ago

Link Your Stripe Account to Doxy.me

Link Stripe to your doxy.me account so you can accept payments from your patients

Written by Doxy.me Help Center
Updated over a week ago

Accept HSA and FSA Payments

Enable your Stripe account to accept payments from Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA)

Written by Doxy.me Help Center
Updated over a week ago

Account Management

Update Payment Information

Update or change the credit card you use to pay for your doxy.me subscription

Written by Doxy.me Help Center
Updated over a week ago

Downgrade to Free

How to unsubscribe from a Professional or Clinic plan

Written by Doxy.me Help Center
Updated over a week ago

Our Refund Policy

If you aren't satisfied with doxy.me, we'll make it right

Written by Doxy.me Help Center
Updated over a week ago