doxy.me

Learn about features available to those with a Professional or Clinic account

Premium features: overview

Switch video definition levels while on a doxy.me appointment

Video resolution: overview

Take a picture of your patient, their insurance card, an injury, or other object to help document your call

Photo capture: overview

Document patient consent before or during telehealth appointments

Get digital signatures with teleconsent

Get a patient’s digital signature on five common consent forms

Available forms in teleconsent

Communicate with patients using audio only when video is not wanted

Audio only call: overview

Doxy.me Virtual Reality

Features available on Professional and Clinic accounts

Premium Features

Send your room link to your patient using SMS/text messaging

Invite with text message

Use doxy.me to email your room link to patients

Send email invites through doxy.me

Patient Invites

Use a passcode to limit who can enter your waiting room

Require passcode at check-in

Receive an email or text message when a patient enters your waiting room

Enable email and text notifications

Personalize your waiting room with text, images, and videos

Customize waiting room content

Patient Check-In

Start a group call

Use Gallery View to evenly display participants on a group call

Switch to gallery view

Group Calls

Screenshare overview

Use screen sharing to view your patient's screen

Request patient's screen

Allow your patient to hear the sound of the video you are sharing (only on Chrome browser)

Include audio when screen sharing

Potential option for sharing audio while screen sharing on Windows 10

Advanced audio options for screen share

How to enable screen sharing in your macOS settings

Enable screen share on macOS

How to enable screen sharing in your Safari settings

Enable screen share in Safari

Screen Share

Securely transfer files to and from your patients

File transfer: overview

Transfer a file to your patient during a call or while the patient is in the waiting room

Send file to patient

Securely obtain files from your patient during a call or while the patient is in the waiting room

Receive file from patient

Secure File Transfer

Capture the attention of patients through collaborative, visually stimulating conversations

Limnu whiteboard: overview

How to add the Limnu Whiteboard to your doxy.me account

Enable Limnu whiteboard

Whiteboard

Collect payments from your patient before or during a call

Payments: overview

Link Stripe to your doxy.me account so you can accept payments from your patients

Link your stripe account to doxy.me

Enable your Stripe account to accept payments from Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA)

Accept HSA and FSA payments

Patient Payments

Update or change the credit card you use to pay for your doxy.me subscription

Update payment information

Update or change your billing address for your doxy.me subscription

Update billing address

Download a pdf of your invoices and receipts

Download receipts

How to unsubscribe from a Professional or Clinic plan

Downgrade to free

Our refund policy is simple and transparent, so you always know what to expect.

Our refund policy

Account Management

Practice exercises with clients, schedule reminders, and review results

Therapy tools: practice exercises during session and send automatic reminders

Therapy tools: sending assessments and reviewing the results

Therapy tools: get started in 3 steps

Therapy tools: launch Adhere.ly before and during a call

Organize clients, launch assessments and exercises, send automatic reminders, and more.

Therapy tools: maximize your telehealth experience

Familiarize yourself with the process of adding tools to your account

Therapy tools: add therapy tools to doxy.me

Therapy Tools

Find answers and get help from Intercom Support and Community Experts

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