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Premium Features
Premium Features
Features available on Professional and Clinic accounts
+1
31 articles in this collection
Written by
Schuyler Welch,
Cullen Kavanagh,
Bryan Zitzman
and 1 other
Premium Features: Overview
Learn about features available to those with a Professional or Clinic account
Written by
Bryan Zitzman
Updated over a week ago
Photo Capture: Overview
Take a picture of your patient, their insurance card, an injury, or other object to help document your call
Written by
Bryan Zitzman
Updated over a week ago
Video Resolution: Overview
Switch between low, standard, and high-definition video resolution while on a call
Written by
Cullen Kavanagh
Updated over a week ago
Audio Only Call: Overview
Communicate with patients using audio only when video is not wanted
Written by
Cullen Kavanagh
Updated over a week ago
Get Digital Signatures with Teleconsent
Every paid subscription has standard teleconsent enabled by default
Written by
Schuyler Welch
Updated over a week ago
Patient Invites
Text Message Invite: Overview
Send your room link to your patient using SMS/text messaging
Written by
Bryan Zitzman
Updated over a week ago
Invite with Text Message - Date and Time Version
Send your room link to your patient using SMS/text messaging
Written by
Bryan Zitzman
Updated over a week ago
Patient Check-In
Require Passcode at Check-In
Use a passcode to limit who can enter your waiting room
Written by
Cullen Kavanagh
Updated over a week ago
Customize Waiting Room Content
Personalize your waiting room with text, images, and videos
Written by
Cullen Kavanagh
Updated over a week ago
Enable Email and Text Notifications
Receive an email or text message when a patient enters your waiting room
Written by
Bryan Zitzman
Updated over a week ago
Group Calls
Start a Group Call
Add up to 12 people on a group call
Written by
Cullen Kavanagh
Updated over a week ago
Switch to Gallery View
Use Gallery View to evenly display participants on a group call
Written by
Bryan Zitzman
Updated over a week ago
Screen Share
Screen Share: Overview
Show your patient something on your computer
Written by
Bryan Zitzman
Updated over a week ago
Request Patient's Screen
Use screen sharing to view your patient's screen
Written by
Cullen Kavanagh
Updated over a week ago
Include Audio When Screen Sharing
Allow your patient to hear the sound of the video you are sharing (only on Chrome browser)
Written by
Bryan Zitzman
Updated over a week ago
Advanced Audio Options for Screen Share
Potential option for sharing audio while screen sharing on Windows 10
Written by
Cullen Kavanagh
Updated over a week ago
Enable Screen Share on MacOS
How to enable screen sharing in your macOS settings
Written by
Bryan Zitzman
Updated over a week ago
Enable Screen Share in Safari
How to enable screen sharing in your Safari settings
Written by
Bryan Zitzman
Updated over a week ago
Secure File Transfer
File Transfer: Overview
Securely transfer files to and from your patients
Written by
Bryan Zitzman
Updated over a week ago
Send File to Patient
Transfer a file to your patient during a call or while the patient is in the waiting room
Written by
Bryan Zitzman
Updated over a week ago
Receive File from Patient
Securely obtain files from your patient during a call or while the patient is in the waiting room
Written by
Cullen Kavanagh
Updated over a week ago
Whiteboard
Limnu Whiteboard: Overview
Capture the attention of patients through collaborative, visually stimulating conversations
Written by
Bryan Zitzman
Updated over a week ago
Enable Limnu Whiteboard
How to add the Limnu Whiteboard to your doxy.me account
Written by
Bryan Zitzman
Updated over a week ago
Patient Payments
Payments: Overview
Collect payments from your patient before or during a call
Written by
Bryan Zitzman
Updated over a week ago
Link Your Stripe Account to Doxy.me
Link Stripe to your doxy.me account so you can accept payments from your patients
Written by
Bryan Zitzman
Updated over a week ago
Accept HSA and FSA Payments
Enable your Stripe account to accept payments from Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA)
Written by
Cullen Kavanagh
Updated over a week ago
Account Management
Update Billing Address
Update or change your billing address for your doxy.me subscription
Written by
Schuyler Welch
Updated over a week ago
Update Payment Information
Update or change the credit card you use to pay for your doxy.me subscription
Written by
Bryan Zitzman
Updated over a week ago
Download Receipts
Download a pdf of your invoices and receipts
Written by
Schuyler Welch
Updated over a week ago
Downgrade to Free
How to unsubscribe from a Professional or Clinic plan
Written by
Cullen Kavanagh
Updated over a week ago
Our Refund Policy
If you aren't satisfied with doxy.me, we'll make it right
Written by
Michael Hopkins
Updated over a week ago