Premium Features

Features available on Professional and Clinic accounts

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31 articles in this collection
Written by Schuyler Welch, Cullen Kavanagh, Bryan Zitzman and 1 other

Premium Features: Overview

Learn about features available to those with a Professional or Clinic account

Written by Bryan Zitzman
Updated over a week ago

Photo Capture: Overview

Take a picture of your patient, their insurance card, an injury, or other object to help document your call

Written by Bryan Zitzman
Updated over a week ago

Video Resolution: Overview

Switch between low, standard, and high-definition video resolution while on a call

Written by Cullen Kavanagh
Updated over a week ago

Audio Only Call: Overview

Communicate with patients using audio only when video is not wanted

Written by Cullen Kavanagh
Updated over a week ago

Get Digital Signatures with Teleconsent

Every paid subscription has standard teleconsent enabled by default

Written by Schuyler Welch
Updated over a week ago

Patient Invites

Text Message Invite: Overview

Send your room link to your patient using SMS/text messaging

Written by Bryan Zitzman
Updated over a week ago

Invite with Text Message - Date and Time Version

Send your room link to your patient using SMS/text messaging

Written by Bryan Zitzman
Updated over a week ago

Patient Check-In

Require Passcode at Check-In

Use a passcode to limit who can enter your waiting room

Written by Cullen Kavanagh
Updated over a week ago

Customize Waiting Room Content

Personalize your waiting room with text, images, and videos

Written by Cullen Kavanagh
Updated over a week ago

Enable Email and Text Notifications

Receive an email or text message when a patient enters your waiting room

Written by Bryan Zitzman
Updated over a week ago

Group Calls

Start a Group Call

Add up to 12 people on a group call

Written by Cullen Kavanagh
Updated over a week ago

Switch to Gallery View

Use Gallery View to evenly display participants on a group call

Written by Bryan Zitzman
Updated over a week ago

Screen Share: Overview

Show your patient something on your computer

Written by Bryan Zitzman
Updated over a week ago

Request Patient's Screen

Use screen sharing to view your patient's screen

Written by Cullen Kavanagh
Updated over a week ago

Include Audio When Screen Sharing

Allow your patient to hear the sound of the video you are sharing (only on Chrome browser)

Written by Bryan Zitzman
Updated over a week ago

Advanced Audio Options for Screen Share

Potential option for sharing audio while screen sharing on Windows 10

Written by Cullen Kavanagh
Updated over a week ago

Enable Screen Share on MacOS

How to enable screen sharing in your macOS settings

Written by Bryan Zitzman
Updated over a week ago

Enable Screen Share in Safari

How to enable screen sharing in your Safari settings

Written by Bryan Zitzman
Updated over a week ago

Secure File Transfer

File Transfer: Overview

Securely transfer files to and from your patients

Written by Bryan Zitzman
Updated over a week ago

Send File to Patient

Transfer a file to your patient during a call or while the patient is in the waiting room

Written by Bryan Zitzman
Updated over a week ago

Receive File from Patient

Securely obtain files from your patient during a call or while the patient is in the waiting room

Written by Cullen Kavanagh
Updated over a week ago

Whiteboard

Limnu Whiteboard: Overview

Capture the attention of patients through collaborative, visually stimulating conversations

Written by Bryan Zitzman
Updated over a week ago

Enable Limnu Whiteboard

How to add the Limnu Whiteboard to your doxy.me account

Written by Bryan Zitzman
Updated over a week ago

Patient Payments

Payments: Overview

Collect payments from your patient before or during a call

Written by Bryan Zitzman
Updated over a week ago

Link Your Stripe Account to Doxy.me

Link Stripe to your doxy.me account so you can accept payments from your patients

Written by Bryan Zitzman
Updated over a week ago

Accept HSA and FSA Payments

Enable your Stripe account to accept payments from Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA)

Written by Cullen Kavanagh
Updated over a week ago

Account Management

Update Billing Address

Update or change your billing address for your doxy.me subscription

Written by Schuyler Welch
Updated over a week ago

Update Payment Information

Update or change the credit card you use to pay for your doxy.me subscription

Written by Bryan Zitzman
Updated over a week ago

Download Receipts

Download a pdf of your invoices and receipts

Written by Schuyler Welch
Updated over a week ago

Downgrade to Free

How to unsubscribe from a Professional or Clinic plan

Written by Cullen Kavanagh
Updated over a week ago

Our Refund Policy

If you aren't satisfied with doxy.me, we'll make it right

Written by Michael Hopkins
Updated over a week ago