Recent releases of macOS introduced new security features, and as a result you may need to update your System Preferences to allow screen sharing in your browser.

NOTE: It is not possible to screen share from mobile devices like a phone or a tablet at this time.

How to enable screen sharing

  1. Open System Preferences (+ space)

  2. Open Security & Privacy.

  3. Click on the padlock icon and allow access.

  4. Scroll down to Screen Recording

  5. Make sure your preferred browser is checked, and you'll be prompted to restart the browser.  

If you have any questions, please contact our support team.

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