doxy.me

To have a doxy.me call, you need to give your browser permission to access your webcam and microphone. 

Begin by logging into doxy.me on a web browser (Chrome, Safari, Firefox, etc.) and follow the prompts to allow access to your camera and microphone

Your Self-preview video will appear on your browser window - the microphone and video will default to active

Your camera and microphone can be controlled by clicking on the More menu in the upper left-hand corner of the Self-preview video

1. Begin by logging into doxy.me on a web browser (Chrome, Safari, Firefox, etc.) and follow the prompts to allow access to your camera and microphone
2. Your Self-preview video will appear on your browser window - the microphone and video will default to active
3. Your camera and microphone can be controlled by clicking on the More menu in the upper left-hand corner of the Self-preview video

Don’t see your Self-preview video? Complete a <a href="https://doxy.me/precall-test/" rel="nofollow noopener noreferrer" target="_blank">Pre-call</a> test to troubleshoot.

Not solved? View browser-specific instructions below.

___________________________________________________________

<a href="https://help.doxy.me/en/articles/2427135-camera-and-microphone-permissions-in-chrome">Chrome</a>

<a href="https://help.doxy.me/en/articles/836274-camera-and-microphone-permissions-in-safari">Safari</a>

<a href="https://help.doxy.me/en/articles/2427185-allow-access-to-camera-in-firefox">Firefox</a>

- <a href="https://help.doxy.me/en/articles/2427135-camera-and-microphone-permissions-in-chrome">Chrome</a>
- <a href="https://help.doxy.me/en/articles/836274-camera-and-microphone-permissions-in-safari">Safari</a>
- <a href="https://help.doxy.me/en/articles/2427185-allow-access-to-camera-in-firefox">Firefox</a>
- <a href="https://help.doxy.me/en/articles/3867526-allow-access-to-camera-in-edge">Edge</a>

<a href="https://help.doxy.me/en/articles/3644635-allow-access-to-camera-in-windows-10">Windows 10</a>

<a href="https://help.doxy.me/en/articles/3727780-allow-access-to-camera-in-macos">MacOS</a>

- <a href="https://help.doxy.me/en/articles/3644635-allow-access-to-camera-in-windows-10">Windows 10</a>
- <a href="https://help.doxy.me/en/articles/3727780-allow-access-to-camera-in-macos">MacOS</a>

<a href="https://help.doxy.me/en/articles/2427143-give-access-to-camera-surface-pro">Surface Pro</a>

- <a href="https://help.doxy.me/en/articles/2427143-give-access-to-camera-surface-pro">Surface Pro</a>

If you have any questions, please contact our <a href="https://help.doxy.me/en/articles/2420538-how-do-i-contact-support">support team</a>. ​

How to allow camera and microphone access for all browsers and operating systems

Allow access to camera and mic

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Allow access to camera and mic

Start here - Basic troubleshooting steps

Browser-specific troubleshooting

What Browser Are You Using?

Operating Systems

Devices