To have a Doxy.me call, you need to give your browser permission to access your webcam and microphone. See browser specific instructions:
You can also test your device here: Pre Call Test
- Chrome (desktop)
- Chrome (mobile/tablet)
- Safari (desktop)
- Safari (mobile/tablet)
- Firefox (mobile/desktop)
- Surface Pro
Note: This usually only needs to be done the first time.
If you are still having trouble, contact our support team or meet with our tech team.