To have a call on Safari, you need to provide access to your webcam and microphone. This usually only needs to be done once. 

To enable webcam and microphone on Safari:

  1. Open Safari preferences (CMD + ,)
  2. Go to Camera and Microphone menus
  3. Find
  4. Change the settings to "Allow". 

If you accidentally hit "deny" when prompted, reload the page and hit "allow".

If you've allowed access but still can't get your webcam or mic, then try to:

  1. Restart your browser
  2. Restart your computer
  3. See camera not working help page
  4. See microphone not working help page

If you are still having issues after trying these steps, contact our support team

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