To have a call on Safari, you need to provide access to your webcam and microphone. This will only need to be done once as long as Safari browser stays open: 

To enable webcam and microphone on Safari:

  1. Login to your Dashboard 
  2. Click "Turn on webcam"
  3. Click "Allow" in the dropdown menu

If you accidentally hit "deny" when prompted, reload the page and hit "allow".

If you've allowed access but Doxy.me still can't get your webcam or mic, then try to...

  1. Restart your browser
  2. Restart your computer
  3. See camera not working help page
  4. See microphone not working help page

If you are still having issues after trying these steps, contact our support team

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