Due to unprecedented demand for Doxy.me, our response time are a little slower than we would like to be. We are rapidly expanding our support team to provide the exceptional support you expect. Thank you for your patience at this time. <3
The Help Center, YouTube Videos, and Community Forum can answer almost most questions. If you have something really complicated that needs a human to help you figure out, we're happy to help.
To reach a human, first login to your dashboard. Then click HELP in the bottom right corner.
From there you'll see several support options:
- Prioritization of support over Free users
- Immediate access to our support team through the Live Chat ***
- Schedule a video or phone call with the support team ***
- HIPAA-compliant support for patients ***
Immediate support is available 9 am to 7 pm EST M-F and as soon as we are available during nights and weekends.