If your camera and microphone are blocked in Edge, there are a few steps to re-enable them for use on a call:

Please ensure you're using Edge version 79+   

How to enable your camera and microphone in the browser

  1. Select the lock icon located near the right side of your search bar.
  2. Select the drop-down menu next to camera and microphone.
  3. Change the camera and microphone access to Allow
  4. Refresh the browser tab (CTRL + R).

You can also test your device here to ensure everything is working correctly. 

If your camera and microphone are still disabled, you may need to reset Edge permissions

I'm using a mobile device

How to re-enable camera and mic in Windows 10 

How to re-enable camera and mic in macOS
Allow Access for Other Browsers

If you have any questions, please contact our support team.

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