If your camera and mic are blocked in Edge, there's a few steps you'll need to take in order to re-enable them for use on a call: 

Please ensure you're using Edge version 79+   

How to enable camera and mic in the browser

  1. Select the lock icon located near the right side of your search bar.
  2. Select the dropdown menu next to camera and microphone.
  3. Change the camera and microphone access to Allow
  4. Refresh the browser tab (cmd + R).

You can also test your device here to ensure everything is working correctly. 

If your camera and mic are still disabled, you may need to reset Edge permissions

I'm using a mobile device

How to re-enable camera and mic in Windows 10 

How to re-enable camera and mic in macOS
Allow Access for Other Browsers

If you're still having issues, please contact our support team

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