doxy.me

To have a doxy.me call, you need to give your browser permission to access your <a href="https://shop.doxy.me/collections/inexpensive-hardware-telemedicine/products/logitech-hd-pro-webcam-c920-widescreen-video-calling-and-recording-1080p-camera-desktop-or-laptop-webcam-1" rel="nofollow noopener noreferrer" target="_blank">webcam</a> and <a href="https://shop.doxy.me/collections/inexpensive-hardware-telemedicine/products/blue-snowball-usb-microphone-textured-white" rel="nofollow noopener noreferrer" target="_blank">microphone</a>. See browser-specific instructions:

<a href="https://help.doxy.me/en/articles/2427135-camera-and-microphone-permissions-in-chrome">Chrome</a>

<a href="https://help.doxy.me/en/articles/836274-camera-and-microphone-permissions-in-safari">Safari</a>

<a href="https://help.doxy.me/en/articles/2427185-allow-access-to-camera-in-firefox">Firefox</a>

- <a href="https://help.doxy.me/en/articles/2427135-camera-and-microphone-permissions-in-chrome">Chrome</a>
- <a href="https://help.doxy.me/en/articles/836274-camera-and-microphone-permissions-in-safari">Safari</a>
- <a href="https://help.doxy.me/en/articles/2427185-allow-access-to-camera-in-firefox">Firefox</a>
- <a href="https://help.doxy.me/en/articles/3867526-allow-access-to-camera-in-edge">Edge</a>

<a href="https://help.doxy.me/en/articles/3644635-allow-access-to-camera-in-windows-10">Windows 10</a>

<a href="https://help.doxy.me/en/articles/3727780-allow-access-to-camera-in-macos">MacOS</a>

- <a href="https://help.doxy.me/en/articles/3644635-allow-access-to-camera-in-windows-10">Windows 10</a>
- <a href="https://help.doxy.me/en/articles/3727780-allow-access-to-camera-in-macos">MacOS</a>

<a href="https://help.doxy.me/en/articles/2427143-give-access-to-camera-surface-pro">Surface Pro</a>

- <a href="https://help.doxy.me/en/articles/2427143-give-access-to-camera-surface-pro">Surface Pro</a>

You can also test your device here: <a href="https://doxy.me/precall-test" rel="nofollow noopener noreferrer" target="_blank">Pre-Call Test</a>

NOTE<b>:</b> This usually only needs to be done the first time. 

If you have any questions, please contact our <a href="https://help.doxy.me/en/articles/2420538-how-do-i-contact-support" rel="nofollow noopener noreferrer" target="_blank">support team</a>. <br>

How to allow camera and microphone access for all browsers and operating systems

What Browser Are You Using?

Operating Systems

Devices