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Allow access to camera and mic

How to allow camera and microphone access for all browsers and operating systems

Updated over 4 months ago

To have a doxy.me call, you need to give your browser permission to access your webcam and microphone.

Start here - Basic troubleshooting steps

  1. Begin by logging into doxy.me on a web browser (Chrome, Safari, Firefox, etc.) and follow the prompts to allow access to your camera and microphone

  2. Your Self-preview video will appear on your browser window - the microphone and video will default to active

  3. Your camera and microphone can be controlled by clicking on the More menu in the upper left-hand corner of the Self-preview video

Don’t see your Self-preview video? Complete a Pre-call test to troubleshoot.

Not solved? View browser-specific instructions below.


Browser-specific troubleshooting

What Browser Are You Using?

Operating Systems

Devices

If you have any questions, please contact our support team.

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