You can change member roles which each come with default permissions. Another admin needs to give you admin access first.

To Change Your Members' Roles:

  1. Go to Account Settings from the dashboard.

  2. Click Clinic Settings.

  3. Expand the Manage Users section.

  4. Under Status you will select Admin, Member or Disabled.


As a Clinic admin you can:


This is the default role for new users. They can:


When a user is disabled:

  • Their meeting history is retained for reporting

  • User cannot log in

  • Still uses a paid seat


The owner created the account. They can:

  • Set the default payment for the whole Clinic

  • Reach out to our support team to change owners

NOTE: This feature is only available on the Clinic plan.

If you have any questions, please contact our support team.

Did this answer your question?