A shared waiting room acts as a central location where patients and clients can check in and be seen by an available provider. Creating a Shared Room requires admin access.

To create a shared room

  1. Go to Account Settings from your dashboard.

  2. Open the Clinic Settings tab.

  3. Expand the Shared Rooms section.

  4. Click on Create New Shared Room.

  5. Give your shared room a name

  6. Click Create room

  7. Select Users

  8. Turn the toggle to green to grant access to your providers

If you create a shared room, you are automatically assigned to that shared room and cannot be removed from it.

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NOTE: Shared waiting rooms are only available on the Clinic Solution

If you have any questions, please contact our support team.

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