Clinic account Admins can use the Meeting History page to see call records for:

  • The whole Clinic

  • Individual users

  • Shared Rooms

How to use the Meeting History:

  1. Click Meeting History on the Left Sidebar.

  2. Select the time period

  3. Use the filter at the top right to select a user or room

Export Meeting History

Professional and Clinic accounts can export a CSV including:

  • Date

  • Provider's Name (Clinic Plan Only)

  • Room that the call took place in (Clinic Plan Only)

  • Start Time

  • End Time

  • Duration

  • Waiting Time (Group calls will have times separated by a comma)

  • Your Call Rating (Call rating survey given out to 1 in 10 calls)

  • Your Comment

  • Patient Call Rating

  • Patient Comment

If you have any questions, please contact our support team.

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