Seats are what you pay for. You need to add seats before you can add providers to join.
Important: Adding seats requires admin access.
To Add Seats:
Go to Account Settings from the dashboard.
Select Clinic Settings.
Expand the Manage Users section.
Click Add Users.
Click Add or remove paid seats.
Add the total number of users you want. For example, if you have ten users currently and want to add two more, select 12 as the total users.
Finish with Update users.
After increasing the seats you can invite providers to join your account.
NOTE: This feature is only available on the Clinic plan.
Currently non-profit and group discounts do not display when adding users but are automatically calculated where applicable if they are already applied to your account.
If you have any questions, please contact our support team.