A shared room allows you to create a room that multiple provides can access to meet with patients. You can change the check-in name that the patient sees when checking in.
To change the display name:
- Go to "Account Settings" from the dashboard
- Then "Clinic Settings"
- "Expand" the Shared Rooms section
- Click the Shared Room link

5. Change the display name
6. Press "Save Room"
Note: Shared Rooms are only available on the Clinic account.
If you still need help, contact our support team or schedule a support video call.