A shared room allows you to create a room that multiple provides can access to meet with patients. Shared room in Clinic offers many benefits:

  • Acts like a virtual walk-in waiting room 
  • Providers share a single waiting room
  • Provider can start a call and then pass it to another provider
  • Providers with access will get notifications when patients check in 
  • Patients can access multiple providers with one link 

To create a shared room: 

  1. Go to "Account Settings" from the dashboard 
  2. Then "Clinic Settings"
  3. "Expand" the Shared Rooms section  
  4. Click on "Create New Shared Room" 
  5. Give the shared room a name 
  6. Click "Set Room" 
  7. Next to the shared room click "manage" 

    8. Give access to your providers 

Note: Shared rooms is a beta feature. It is only available on the Clinic account.

If you still need help, contact our support team or schedule a support video call

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