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For patients: guide
For patients: guide

Getting started with as a patient

Colin avatar
Written by Colin
Updated over a week ago

Welcome! was created to make healthcare and wellness appointments more convenient for patients. With telemedicine solutions, your provider meets you where you are, on your desktop, tablet, or phone.

The provider sends you a link and it will take you the provider's room. It's that easy!

If you have questions, you are in the right place!

This Patient Guide includes:

For Patient: Help Center Articles

Our patient help center articles listed below provide step by step instructions and solutions for your appointment.

Feel comfortable and prepared, with tools and tips for a great call.

Use the link sent by your provider.

Be sure to allow access to your video and microphone.

Your provider will be the one to start your call. Try the Pre-Call Test while you wait.

You can adjust your camera and microphone settings and use the text chat box

Review tips and advice for audio, internet, video, and device support.

*For a quick overview, see How to Check in as a Patient Video and Patient Quickstart Guide below

How to Check in as a Patient Video

Patient Quickstart Guide

Contact Guide

Contact your Provider for

Contact for

Your Provider's Link (URL) for your Appointment

Appointment Times & Scheduling Questions

Medical Questions

Prescription Refills and Medication Questions

To send or receive Medical Records and Photos

If you have any questions, please contact our support team.

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