Doxy.me was created to make healthcare and wellness appointments more convenient for patients. With doxy.me telemedicine solutions, your provider meets you where you are, on your desktop, tablet, or phone.

The provider sends you a link and it will take you the provider's doxy.me room. It's that easy!

If you have questions, you are in the right place!

This Patient Guide includes:

For Patient: Help Center Articles

Our patient help center articles listed below provide step by step instructions and solutions for your doxy.me appointment.

Prepare for your doxy.me Appointment

Feel comfortable and prepared, with tools and tips for a great call.

Connect to your Provider

Use the doxy.me link sent by your provider.

How to Check in

Be sure to allow access to your video and microphone.

After you Check in

Your provider will be the one to start your call. Try the Pre-Call Test while you wait.

During a Video Call

You can adjust your camera and microphone settings and use the text chat box

Technical Guide

Review tips and advice for audio, internet, video, and device support.

*For a quick overview, see How to Check in as a Patient Video and Patient Quickstart Guide below

How to Check in as a Patient Video

Patient Quickstart Guide

Contact Guide

Contact your Provider for

Contact Doxy.me for

Your Provider's Link (URL) for your Appointment

Technical Support

Appointment Times & Scheduling Questions

Medical Questions

Prescription Refills and Medication Questions

To send or receive Medical Records and Photos

If you have any questions, please contact our support team.

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