Whether it's your first telehealth appointment or your 100th, it is always helpful to be prepared. Here are ten ways to make the most of your visit with your provider.

1. Check your Telehealth Insurance coverage.

  • For Private Insurance, contact your insurance provider

2. Complete your paperwork ahead of time (forms and consents from your Provider)

3. Make a list of:

  • Questions for your provider

  • Current medications and supplements you are taking

  • Symptoms you have been experiencing

4. Find a private location for your call if possible

  • Limit distractions

  • Find a quiet space

  • Adjust lighting

5. Set up your device ahead of time

  • Be sure your device is charged

  • Check your microphone and camera are working

  • Make sure you have a strong internet connection

  • For technical support see our For Patients: Technical Guide

6. Try out our Pre-call Test to get comfortable before your visit

7. Check in early

8. Take notes

9. Go to our Doxy.me Help Center: For Patients section for tips, frequently asked questions, and support

10. Know who to contact for assistance:

Contact your Provider

Contact Doxy.me

Doxy.me Provider Link

Technical Support

Appointment Times & Scheduling Questions

Medical Questions

Prescription Refills and Medication Questions

To send or receive Medical Records and Photos

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