Whether it's your first telehealth appointment or your 100th, it is always helpful to be prepared. Here are ten ways to make the most of your visit with your provider.
1. Check your Telehealth Insurance coverage.
For Private Insurance, contact your insurance provider
2. Complete your paperwork ahead of time (forms and consents from your Provider)
3. Make a list of:
Questions for your provider
Current medications and supplements you are taking
Symptoms you have been experiencing
4. Find a private location for your call if possible
Limit distractions
Find a quiet space
Adjust lighting
5. Set up your device ahead of time
Be sure your device is charged
Check your microphone and camera are working
Make sure you have a strong internet connection
For technical support see our For Patients: Technical Guide
6. Try out our Pre-call Test to get comfortable before your visit
7. Check in early
8. Take notes
9. Go to our Doxy.me Help Center: For Patients section for tips, frequently asked questions, and support
10. Know who to contact for assistance:
Contact your Provider | Contact Doxy.me |
Appointment Times & Scheduling Questions | |
Medical Questions | |
Prescription Refills and Medication Questions | |
To send or receive Medical Records and Photos |
