To begin an Audio only call:

  1. Click the three dots () next to the patient's name.
  2. Click Audio call in the Patient Queue.

If you start a normal video session, Audio Call will be grayed out, but pausing video during a session can accomplish a similar result to an Audio Call.

NOTE: Audio calling is only available to Professional or Clinic users.

If you have any questions, please contact our support team.    

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