Getting started

Using a promotional coupon

You can use a coupon when signing up or upgrading your account

Written by Doxy.me Help Center
Updated over a week ago

Tips for a Successful Call

These tips will get you up and running

Written by Doxy.me Help Center
Updated over a week ago

Welcome to Doxy.me!

Get started with telemedicine made easy

Written by Doxy.me Help Center
Updated over a week ago

How do I sign up?

How to sign up get started with your telemedicine practice

Written by Doxy.me Help Center
Updated over a week ago

Why is doxy.me free? How do you make money?

Cost should not be a barrier to people accessing the care they need

Written by Doxy.me Help Center
Updated over a week ago

Origin of the Name "Doxy.me"?

Meaning of the doxy.me name

Written by Doxy.me Help Center
Updated over a week ago

Spell out wordplay in doxy.me name with an alternative URL

Doxy.me is pronounced "doc see me" - make this clear by sending invites to docsee.me

Written by Doxy.me Help Center
Updated over a week ago

Invite: Share a Link to Your Waiting Room

How to invite a patient for their visit to your doxy.me URL

Written by Doxy.me Help Center
Updated over a week ago

Patient Guide

This guide will get you up and running

Written by Doxy.me Help Center
Updated over a week ago

Waiting Room Overview

What you need to know about the waiting room

Written by Doxy.me Help Center
Updated over a week ago

Invite: Edit Invite Message

Can I edit an invite message before it goes out?

Written by Doxy.me Help Center
Updated over a week ago

Patient Queue: Overview

What is possible with the patient queue

Written by Doxy.me Help Center
Updated over a week ago

Patient queue: Remove Patient from Queue

How to remove a patient so they don't appear in the check-in queue

Written by Doxy.me Help Center
Updated over a week ago

Accessibility: Send URL that Checks Patients in Automatically

Send an invite that takes your patient directly to the waiting room with their name already applied

Written by Doxy.me Help Center
Updated over a week ago

How to Start a Call with Your Patient

Once my patient arrives in my room, how do I start the call?

Written by Doxy.me Help Center
Updated over a week ago

Chat Conversations between Multiple Clients

Handle and engage in chat messages between multiple clients

Written by Doxy.me Help Center
Updated over a week ago

Patient experience overview

See how your patient will experience Doxy.me

Written by Doxy.me Help Center
Updated over a week ago

Will my patients see other patients in the waiting room?

Multiple patients in the waiting room

Written by Doxy.me Help Center
Updated over a week ago

Five tips for a great experience

Our suggestions to have a great call on doxy.me

Written by Doxy.me Help Center
Updated over a week ago

How Do I Contact Support?

Basic and premium support is available

Written by Doxy.me Help Center
Updated this week

On Hold: Send Patient Back to the Waiting Room

How to move a patient from a call to the waiting room

Written by Doxy.me Help Center
Updated over a week ago

Audio control: Mute your mic

How to turn your microphone feed off during a call

Written by Doxy.me Help Center
Updated over a week ago

Call settings: Make device changes during call

Change camera, microphone, speakers, video quality during call

Written by Doxy.me Help Center
Updated over a week ago

Video controls: Turn off webcam during call

How to turn off video during call

Written by Doxy.me Help Center
Updated over a week ago

Turn Off Your Camera and Microphone

How to disable your camera and microphone during a video call

Written by Doxy.me Help Center
Updated over a week ago

Change My Webcam

How to switch camera/mic before or during a call

Written by Doxy.me Help Center
Updated over a week ago

Dos and Don'ts for Telemedicine

Good tips for getting started with your doxy.me account

Written by Doxy.me Help Center
Updated over a week ago

How to Use Picture-in-Picture

See your clients while you screenshare or open a different app

Written by Doxy.me Help Center
Updated over a week ago

Dashboard and account settings

How to navigate and use your Dashboard & Account Settings

Written by Doxy.me Help Center
Updated over a week ago

How do I change my waiting room URL?

Update your waiting room link for invitations

Written by Doxy.me Help Center
Updated over a week ago

How to Change Your Display Name

Change the name and title that your patient sees

Written by Doxy.me Help Center
Updated over a week ago

How do I change my password?

Resetting your password when you know it

Written by Doxy.me Help Center
Updated over a week ago

Enable Waiting Room Notifications

You can see notifications when a patient checks in to your room

Written by Doxy.me Help Center
Updated over a week ago

Add a Profile Picture

Select an image or use Gravatar to set a profile picture for your account

Written by Doxy.me Help Center
Updated this week

View Your Meeting History

How to see more information on your past Doxy.me sessions

Written by Doxy.me Help Center
Updated this week

How Can I Merge My Professional or Free Account to Clinic?

Upgrading one or more Free or Professional users to Clinic accounts

Written by Doxy.me Help Center
Updated over a week ago

Using the Analytics Page

Find data that will improve your telemedicine performance

Written by Doxy.me Help Center
Updated this week

Receive Notification about Product Updates

We post all updates about features on the community forum

Written by Doxy.me Help Center
Updated over a week ago

Accessibility

Making Doxy.me more accessible to everyone

Written by Doxy.me Help Center
Updated over a week ago

Meting with Patients in a Different State or Country?

You can meet with your patient anywhere in the world

Written by Doxy.me Help Center
Updated over a week ago

How to use Doxy.me in another language

Doxy.me supports nine different languages

Written by Doxy.me Help Center
Updated over a week ago

Doxy.me Internationally

Doxy.me is used all over the world

Written by Doxy.me Help Center
Updated over a week ago

Samsung Web browser

You can now use the Samsung browser for video calls

Written by Doxy.me Help Center
Updated over a week ago

Cómo usar doxy.me en otro idioma

Doxy.me está disponible en 9 idiomas diferentes

Written by Doxy.me Help Center
Updated over a week ago

Consejos para los pacientes para mejorar la calidad de la llamada

Trucos simples para mejorar mala calidad durante una llamada con doxy.me

Written by Doxy.me Help Center
Updated over a week ago