Getting Started

Welcome to Doxy.me!

Get started with telemedicine made easy

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Updated over a week ago

Guia do paciente - português

Patient guide in Portuguese

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Tips for a Successful Call

These tips will get you up and running

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How Do I Sign Up?

How to sign up get started with your telemedicine practice

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Using a Promotional Coupon

You can use a coupon when signing up or upgrading your account

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Why is Doxy.me Free? How Do You Make Money?

We believe cost should never be a barrier to people accessing the care they need

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Origin of the Name "Doxy.me"?

Meaning of the doxy.me name

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Spell Out Wordplay in Doxy.me Name with an Alternative URL

Doxy.me is pronounced "doc see me" - make this clear by sending invites to docsee.me

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Invite: Share a Link to Your Waiting Room

How to invite a patient for their visit to your doxy.me URL

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Patient Guide

This guide will get you up and running

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Updated this week

Waiting Room Overview

What you need to know about the waiting room

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Invite: Edit Invite Message

Can I edit an invite message before it goes out?

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Patient Queue: Overview

What is possible with the patient queue

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Patient Queue: Remove Patient from Queue

How to remove a patient so they don't appear in the check-in queue

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Chat Conversations between Multiple Clients

Handle and engage in chat messages between multiple clients

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How to Start a Call with Your Patient

Once my patient arrives in my room, how do I start the call?

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Patient Experience Overview

See how your patient will experience doxy.me

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Will My Patients See Other Patients in the Waiting Room?

Visibility of patients in the waiting room

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Five Tips for a Great Experience

Our suggestions to have a great call on doxy.me

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How Do I Contact Support?

Basic and premium support is available

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On Hold: Send Patient Back to the Waiting Room

How to move a patient from a call to the waiting room

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Call Settings: Make Device Changes During Call

Change camera, microphone, speakers, video quality during call

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Video Controls: Turn Off Webcam During Call

How to turn off your video during call

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Change My Webcam

How to switch camera/mic before or during a call

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Dos and Don'ts for Telemedicine

Good tips for getting started with your doxy.me account

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How to Use Picture-in-Picture

See your clients while you share your screen or open a different app

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Dashboard and Account Settings

How to navigate and use your dashboard and account settings

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How Do I Change My Waiting Room URL?

Update your waiting room link for invitations

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How to Change Your Display Name

Change the name and title that your patient sees

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How Do I Change My Password?

Resetting your password when you know it

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Enable Waiting Room Notifications

You can see notifications when a patient checks in to your room

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Add a Profile Picture

Select an image from your device, use an image from LinkedIn, or use Gravatar to set a profile picture for your account

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View Your Meeting History

How to see more information on your past doxy.me sessions

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How Can I Merge My Professional or Free Account to Clinic?

Upgrading one or more Free or Professional users to Clinic accounts

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Using the Analytics Page

Find data that will improve your telemedicine performance

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Receive Notification about Product Updates

We post all updates about features on the community forum

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Meting with Patients in a Different State or Country?

You can meet with your patient anywhere in the world

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How to Use Doxy.me in Another Language

Doxy.me supports nine different languages

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Doxy.me Internationally

Doxy.me is used all over the world

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Samsung Web Browser

You can now use the Samsung browser for video calls

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Cómo Usar Doxy.me en Otro Idioma

Doxy.me está disponible en nueve idiomas diferentes

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Consejos para los pacientes para mejorar la calidad de la llamada

Trucos simples para mejorar mala calidad durante una llamada con doxy.me

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Updated over a week ago