Export is only available on Professional and Clinic plans.
The export includes:
Date
Provider's Name (Clinic Plan Only)
Room that the call took place in (Clinic Plan Only)
Start Time
End Time
Duration
Waiting Time (Group calls will have times separated by a comma)
Your Call Rating (Call rating survey given out to 1 in 10 calls)
Your Comment
Patient Call Rating
Patient Comment
Meeting History Dashboard
You can use this dashboard template to generate insights for your organization. This will only work for exported data on the Clinic plan.
Click the Enable Content Button
Export your Clinic's meeting history
Copy the data from row 2 down
Paste the data in cell A2 on the Data tab in the dashboard template
Click Generate Dashboard from the Control tab
Tell us how we can improve with this short survey!
Give us feedback on the exported data and dashboard!
If you have any questions, please contact our support team.