Select a virtual background branded with your clinic logo, creating a polished, professional look that helps patients instantly recognize they’re speaking with your practice.
Available on Clinic plans 
Desktop and mobile compatible
See what a Virtual Branded Background looks like to patients
How to apply a background before an appointment
On your Dashboard, navigate to your Self-Preview video
Click the More menu and select Change background
Select the Branded option below No background & blur
Exit the Virtual Background modal
Your Branded Virtual Background will appear on all appointments that you host
Use these steps to change the background any time you’d like
How to apply a background during an appointment
On an active call, navigate to your Self-Preview video
Click the More menu and select Change background
Select the Branded option below No background & blur
Exit the Virtual Background modal
Your background will appear on all appointments that you host
Use these steps to change the background any time you’d like
How to turn off Virtual Background
Return to the Virtual background modal
Select “None” under “No background & blur”
Exit the modal
How to add or change your Clinic logo
💡 Tip: Logos can only be added or changed by plan Admins. Adding a logo will also change the image on your Sidebar, Branded Virtual Background, and patient check-in page.
Upload a logo file here
If you have any difficulties, please reach out to our support team.
Technical specifications
Using blurred or virtual backgrounds during a video call can make your computer work harder, using more processing power and memory. This extra load might weaken your call quality and cause your computer's fan to run continuously.
Questions? Please contact our Support team