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Add non-provider seats to a Clinic account

Request licenses for assistants, admins, or IT users.

Every clinic account comes with one free admin seat, to accommodate clinic owners who are themselves not providers. This free seat can also be used by non-provider staff to assist in workflows. The clinic owner should request them by opening a new chat with the help button on their dashboard.

To request non-provider seats:

  1. Click the HELP button from your dashboard.

  2. Start a new chat with Send us a message

  3. Choose the 💳 Billing | ⚙️ Settings option.

  4. Then, the ⚙️ Account Settings option.

  5. Next, the Support Staff/Admin Seats option.

  6. Finally, the number of non-provider seats.

NOTE: This is only available on the Clinic plan.

If you have any questions, please contact our support team.

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