If you accidentally denied access to your device's camera and mic, you'll need to reset your device permissions. 

How to reset Firefox permissions:

  1. Open your device's Settings app.
  2. Go to Apps & App permissions

3. Select Firefox from your list of installed apps.
4. Open Permissions and ensure your camera & mic are toggled on. 

5. Restart your Firefox app before logging in or re-entering the waiting room. 

Allow Access for Other Browsers

If you're still having trouble, please contact support and we can help. 

Did this answer your question?