If you accidentally denied access to your device's camera and mic, you'll need to reset your device permissions. 

How to reset Chrome permissions 

  1. Open your device's Settings app
  2. Go to Apps & App permissions

3. Select Chrome from your list of installed apps.
4. Open Permissions and ensure your camera & mic are toggled on. 

5. Restart your Chrome app before logging in or re-entering the waiting room. 

Allow Access for Other Browsers

If you're still having trouble, please contact support and we can help. 

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