It is possible to accept payments from patients in various currencies. With the Professional and Clinic accounts, you can accept a payment from a patient before or during the session.
Payments from your patient will default to United States dollars (USD). However, we can do a currency exchange from your patient to receive payment in your preferred currency. Users on Professional and Clinic accounts can request this change via doxybot by opening a new chat support conversation from the Help button. The support team will implement this feature on your doxy.me account.
We can support any currencies supported by Stripe apart from zero-decimal currencies. It will take about 24-48 hours to process the currency exchange.
NOTE: Once this change is made, it will remain in that currency.
If you have any questions, please contact our support team.