Personalize Your Waiting Room

Personalizing your waiting room with your own text, images, and videos offers several benefits: 

• Helps the patient know they're in the right place
• Provides content for your patients to review prior to a call
• Adds your logo to look more professional

To edit your waiting room:

1. Go to Edit Waiting Room in the dashboard.
2. Click a box to edit or delete the section.
3. Click + to add text, images, or YouTube videos.
4. Highlight text to bold, underline, or add a link.
5. Click Save.

See how to edit your waiting room: 

Clinic Waiting Rooms

• Waiting Rooms will default to/inherit the account owner's room setup. This creates a simple and uniform initial waiting room setup for clinics with many users. These changes only apply to users added after the changes were made, not to existing accounts.

NOTE: Editing the waiting room is available to Professional or Clinic users.

If you have any questions, please contact our support team.