Personalizing your waiting room with your own text, images, and videos offers several benefits: 

  • Helps the patient know they're in the right place
  • Provides content for your patients to review prior to a call
  • Adds your logo to look more professional

To edit your waiting room:

  1. Go to Edit Waiting Room in the dashboard.
  2. Click a box to edit or delete the section.
  3. Click + to add text, images, or YouTube videos.
  4. Highlight text to bold, underline, or add a link.
  5. Click Save.

See how to edit your waiting room: 

Clinic Waiting Rooms

  • Waiting Rooms will default to/inherit the account owner's room setup. This creates a simple and uniform initial waiting room setup for clinics with many users. These changes only apply to users added after the changes were made, not to existing accounts.

NOTE: Editing the waiting room is available to Professional or Clinic users.

If you have any questions, please contact our support team.

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