Personalizing your waiting room with your own text, images, and videos offers several benefits:
Helps the patient know they're in the right place
Provides content for your patients to review prior to a call
Adds your logo to look more professional
To edit your waiting room:
Go to Edit Waiting Room in the dashboard.
Click a box to edit or delete the section.
Click + to add text, images, or YouTube videos.
Highlight text to bold, underline, or add a link.
Click Save.
See how to edit your waiting room:
Clinic Waiting Rooms
Waiting Rooms will default to/inherit the account owner's room setup. This creates a simple and uniform initial waiting room setup for clinics with many users. These changes only apply to users added after the changes were made, not to existing accounts.
NOTE: Editing the waiting room is available to Professional or Clinic users.
If you have any questions, please contact our support team.