Screenshare is an easy way to show your patient a website, test results, or a document from your computer.  Only microphone audio can be streamed during screenshare.

How to Screenshare on Chrome

  1. During a call, select Screenshare from left menu
  2. Select "Share my screen" 
  3. Choose the screen or specific application window you want to share
  4. Click "Share"
  5. To end, press "Stop Sharing" at the bottom  

How to Screenshare on Firefox

  1. During a call, select Screenshare from left menu
  2. Select the window or screen you would like to share 
  3. Click Allow

How to Screenshare in macOS

Please keep in mind

  • Screenshare is supported by Chrome / Firefox / Safari 11+
  • If you use an older version Chrome, you'll need to install this plugin
  • Requesting a Patient to Screenshare is not currently supported in Safari 11+ 
  • Screenshare is not supported on mobile devices at this time. 

You will need to click the preview picture in order to click share

How to use screenshare:

Note: Screenshare is only available to Professional or Clinic users. 

Screensharing Windows computer audio from a speaker

By default patients can only hear audio from your microphone, not from audio produced being played from your computer during screen share. There is a way to mix your microphone and application sound so you can share the audio on a call. 

Computer audio listening is not available on a Mac.

If you have more questions about using Screenshare, contact our support team

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