NOTE: Whiteboard is only available on Professional, Clinic, and Enterprise accounts.

The Limnu Whiteboard is a great way to capture your patient’s attention while having collaborative, visually stimulating conversations that can be saved and added to your patient's file.

Draw with colors and add lines, arrows, and shapes. Add a file to the board and then annotate as desired.

The Limnu Whiteboard is a 3rd party extension that is integrated into doxy.me as a secure, private whiteboard solution. Integrating it into doxy.me makes it easy for doxy.me users to access it during a doxy.me call. Just click on the Whiteboard link in the left sidebar while in a call to launch a new board. All participants on the call will automatically be added to the board.

The toolbar is accessible on the left side of the whiteboard. The toolbar adjusts / collapses depending on the size of your browser window or mobile device.

Most buttons are self-explanatory, but tooltips will appear if you hover your cursor over a button. Keyboard shortcuts are also displayed in the tooltip. Here is a full list.

When using a trackpad, you can zoom by using two fingers in a pinching motion (in and out). To move around the whiteboard (pan), use a two finger scroll motion in any direction.

When using a mouse, if you would like to pan instead of draw, simply press the space bar or option/alt key to switch to pan mode. Press again to switch back. To zoom with a mouse, hold down the control key and then zoom with the wheel on the mouse.

You can also use the keyboard shortcut options of + / - to zoom, and the arrow keys to pan.

All the basic tools for drawing and adding shapes are found in the top three buttons on the toolbar. Clicking on each button opens up additional options for colors, size, and tools.

The Text and Note features work the same. The only difference is Text boxes default to a white background.

Both have a tool bar with various formatting options. Changes to the format will apply to the entire text box / note.

Both text boxes and notes automatically expand vertically as you type. To expand horizontally, click off of the box / note and then click back on to trigger the sizing button in the bottom right corner.

There are several methods for adding files / images to the Whiteboard.

Adding files and then annotating over top of those files can be a powerful intervention with patients. For example, a therapist might upload a worksheet or template and then facilitate a discussion as their client(s) work to fill in the template with personalized information. (The following whiteboard example was created by uploading a Powerpoint template and then using Text boxes to fill in the details.)

Whiteboard is compatible with the following file types:

You can load a document with up to 50 pages. File size limit is 10mb.

If you or your patient are going to keep a copy of your whiteboard, it must be downloaded before you end the call. Once a call is ended (by you or the patient), the board is deleted and is no longer accessible.

To make a copy of the Whiteboard, you have two options:

To close the board, simply click on the X at the bottom of the toolbar. A confirmation window will pop up to protect against accidental closures. Once the board is closed, it is deleted. Your patient does not have access to this close button to prevent them from accidentally (or intentionally) closing the board.
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Whiteboard can be used during group calls. We recommend launching the whiteboard after all participants have joined the call. However, you can add an additional patient to an active Whiteboard any time.

To help you identify each patient on the Whiteboard, you will see the name the patient next to their cursor / drawing tool (whatever name they entered when checking in to your doxy.me room).

Because the Whiteboard has no boundaries it can be helpful to encourage participants not to wander off too far with their drawings. That said, if a participant is drawing in a location that is not visible to you, their name will display on the side of the Whiteboard to help you identify which direction to go to find them. You can also try zooming all the way out and then zooming back in on their drawing.

To maximize your whiteboard space, use fullscreen view and close the sidebar.

If your organization is using a device management system that blocks sites for security purposes, you'll need to be ask your IT team to add https://doxy.limnu.com to their list of whitelisted sites.

If you have any questions, please contact our support team.