Screenshare allows you and your patient to see what is on each other’s screens. This can be useful when sharing test results, diagrams, educational materials, or even videos.
Note: It is not possible to screen share from mobile devices like a phone or a tablet at this time.
You begin screensharing while on a call by clicking on Screenshare in the left sidebar. You can then either share your screen or request to see your patient's screen. The person sharing can choose to share:
The "Entire Screen"
A specific "Window" (consisting of one or more tabs)
A single "Tab" from a specific browser window.
Choose What to Share
If you are not familiar with screensharing, this decision can be a little scary. Here are some suggestions that might help.
High flexibility. Low privacy.
This option works well when you want to share one or more images that are not embedded in a browser window (e.g., file on your desktop). Just be sure there isn't anything on your desktop that you wouldn't want your patient to see.
Medium flexibility. Medium privacy.
This option works well when you want to be able to show multiple browser tabs without having to stop and re-start screensharing. Just make sure all of those tabs are in the same browser window. Then select that window from the options shown.
Low flexibility. High privacy.
This option works great when you only want to share one tab and you do not want your patient to see anything else on your computer.
Take Screenshare to the Next Level
Learn how to take your screenshare game to the next level:
Use Picture-in-Picture to see your patient while you are sharing your screen
Include audio when screensharing if you plan to share a video or audio recording.
Try out our Whiteboard beta if you are looking to be more interactive when sharing diagrams, images, etc..
If you have any questions, please contact our support team.