Text message invites are an effective way to invite your patients to appointments. Sometimes, however, a patient doesn’t recognize the nature of the text invite, and replies with Stop. This action unsubscribes them from doxy.me text messaging.

If you (or any provider) then tries to send a text message invite from doxy.me to this patient, you will immediately receive the following error message: "The person at this number has unsubscribed from text invites. Please use an email invite or tell them how to subscribe.”

How to subscribe to text message invites:

  1. Create a new text message.

  2. In the To: field, type 67579.

  3. In the message field, type Start.

  4. Send the message.

Your patient will then receive a text confirmation indicating they have subscribed to doxy.me alerts.

If you have any questions, please contact our support team.

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