Text message invites are an effective way to invite your patients to appointments. Sometimes, however, a patient doesn’t recognize the nature of the text invite, and replies with Stop. This action unsubscribes them from doxy.me text messaging.
If you (or any provider) then tries to send a text message invite from doxy.me to this patient, you will immediately receive the following error message: "The person at this number has unsubscribed from text invites. Please use an email invite or tell them how to subscribe.”
How to subscribe to text message invites:
Create a new text message.
In the To: field, type 67579.
In the message field, type Start.
Send the message.
Your patient will then receive a text confirmation indicating they have subscribed to doxy.me alerts.
If you have any questions, please contact our support team.