If you removed a provider and didn't have another to fill the seat, you can reduce the number of paid seats:
- Go to Account Settings in the dashboard
- Then Clinic Settings
- Expand the Manage Users section
- Click Add Users
- Click Need more seats?
- Lower to the total number of providers you want. For example, if you had ten users and removed one, then change the total to nine. You will get a prorated credit on the account for that seat. Next month's bill will be for the nine seats.
- Finish with Update users