The following simple tips will help your doxy.me telemedicine call go smoothly.
Restart your device before the call.
After checking in, use the pre-call test to check your microphone and camera.
Use headphones to improve audio performance.
Have a strong internet connection.
This image shows a step-by-step process for signing in to your first call.
You can right-click the image and download this flyer as a JPEG. Or you can click here and download it as a PDF.
To learn how to update your browser, click here.
To check your connection speed, click here.
Sometimes clearing your browser's cache or cookies can solve problems. To learn how to do that, click here.
Here are some advanced tips for successful calls
If you have any questions, please contact our support team.