Providers can benefit from accepting HSA and FSA card payments. Only accounts with a qualifying Merchant Category Code (MCC) will be able to accept HSA/FSA cards. The MCC will allow card companies to know that your products and services are directly related to a patient’s medical needs.

If the correct MCC is used, HSA and FSA cards should be accepted. However, having the correct MCC does not guarantee a card will not be declined. Card issuers are still at liberty to authorize or decline any payment as they would with any other type of credit card.

The doxy.me payments feature integrates through Stripe.com. If there are any issues with accepting HSA and FSA payments, please contact Stripe.com first for assistance. You can manage your Stripe account by going to dashboard.stripe.com.

If you have any questions, please contact our support team.

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