If you are on the Clinic subscription, you have a dedicated location to log in to your Clinic account.
Log in at Your Subdomain
Each Clinic subscription has a unique login link. You'll want to bookmark this link to make it easier.
First Time Logging into Clinic Account
Your administrator should have sent you an invite. Search for a recent email titled “Join your team's Doxy.me Clinic account” or “Welcome to Doxy.me!” Both will include instructions of how to log in:
Confirm your administrator has your correct email
Confirm your administrator sent the invite
Check your spam folder
Sometimes a network firewall can block the invites. Contact our support team if you have still not received an invite.
Forgot the Subdomain Login
You will have a unique login page for your organization. For example https://subdomain.doxy.me/sign-in. If you are unsure of your Clinic’s login page, you can log in through your free account:
Login with your email and password here: https://doxy.me/sign-in
When you get the prompt, click Sign in to my account
After logging in to your clinic account, bookmark it so it’s easier to log in
If you can’t remember your password, select Forgot Password? Check your inbox and spam folder for instructions. You can reset your password here: https://doxy.me/sign-in
Upgrading from Free to Clinic
If you previously used a Free or Professional account and joined a Clinic account, your room link that you send patients changed. As a result, patients who check into your old link will not show up in your patient queue when logged into your Clinic account. For example:
Free/Professional room link: https://doxy.me/schuylerroom
Clinic room link: https://ClinicName.doxy.me/schuylerroom
Some patients might still have your old room link because of past invites or appointments that were already scheduled. If you reach out to support they can set it up so patients that check into your Free/Professional room link are automatically forwarded to your new Clinic room link.
If you have any questions, please contact our support team.