During a session, you or your patient may want to switch to a different camera, like a document camera, or from a front camera to a rear camera.

How to switch your camera input from the Dashboard:

  1. In the Preview window, click the three dots () menu.
  2. Select Switch camera.

If you're on a mobile device, this will switch between the back and front facing cameras.  If on a desktop or laptop, this will switch between your integrated camera and your webcam (if one is plugged in). 

To select specific inputs:

  • Click Device settings

To switch your camera input while on a call:

  • Click the Settings gear icon

With Call settings open, you have multiple options: 

  • Adjust Video Quality (dependent on network capability)
  • Switch your Camera 
  • Sync video (if video & audio quality start to deteriorate) 
  • Change Microphone input (how your participant is able to hear you)
  • Update Speakers input (how you're able to hear your participant) 

If you have any questions, please contact our support team.  

Did this answer your question?