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Customize your Clinic account

Add personalized branding and a landing page to your Clinic account

Updated over a week ago

Bring your clinic’s personality to life by adding your own branding—colors, logos, and landing page images—right from your Doxy.me account. There is no need to email our team or wait for manual setup. Everything can now be done in just a few clicks.

⚠️ Clinic branding is available on the Clinic plan only.

Account owners can Log into their account and follow the below steps.

  1. Click on "My Account"

  2. Select "Settings"

  3. Then go to "Clinic Settings"

  4. Expand "Clinic Branding" to customize your doxy.me clinic branding.

Important points to consider when creating visually appealing clinic landing pages.


Your logos

Logo images are preferred in .PNG or .JPEG format with a transparent background. Make sure logo files are good quality (not blurry). The Favicon will appear in the browser tabs. Larger logos are usually better because they can be scaled down without loosing quality.

You can customize your clinic using the following branding attributes:

  • Accent Color

    Choose a highlight color that represents your clinic’s personality. This color appears on buttons, links, and key interface elements to create a cohesive, branded experience.

  • Background Color

    Set the main background color for your clinic’s telehealth environment. Use a tone that feels welcoming and aligns with your brand identity.

  • Sidebar Selected Text

    Select the text color displayed when a sidebar item is active or selected. This helps providers quickly see where they are within the platform.

  • Sidebar Text

    Customize the default text color for all sidebar items. Choose a color that keeps navigation clean and easy to read.

  • Landing Page Text

    Adjust the text color for your patient-facing landing page. This ensures your welcome message and instructions are clear and visible on any background.

  • Logo Background

    Set the background color behind your clinic logo. This helps your logo stand out and remain crisp, even on varied screen sizes or lighter/darker themes.

  • Landing Page Logo

    Upload the main logo patients see before entering their visit. Use your full clinic logo for the most professional, trusted first impression.

  • Sidebar Logo

    Add a compact version of your logo for the provider sidebar. A simplified or horizontal version often works best here.

  • Favicon

    Upload a small icon that appears in the browser tab. This makes your clinic recognizable and reinforces trust while patients wait or navigate between tabs.

  • Background Image

    Set a custom image for the visit background. Choose something clean and calming—like a clinic photo, abstract design, or brand pattern—to make your telehealth space feel inviting and consistent with your practice identity.

Landing page image

Make sure the image is horizontal and not blurry when opened full screen. Keep in mind that any group or team photos will be blocked by the room search in the middle. If you don't have a background image you can buy one here. Pexels offers free stock images. 

If you have any questions, please contact our support team.

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