Getting a signed Business Associate Agreement is one of the main reasons of using over Skype or FaceTime for security and privacy considerations. BAA's come with both our Free and Premium plans. If you are not sure if you need a BAA check out our article How do I know if I need a BAA

To generate a BAA with

  1. Sign up or sign in to you account on a laptop or desktop computer
  2. Click Account Settings in the left sidebar
  3. Click on the BAA tab
  4. Enter your information
  5. Generate and then download your BAA for your records will keep a copy in your account permanently. If you ever need to update your information, delete the current BAA and generate a new one with updated information. Please note only "owners" or "admins" of Clinic accounts have this option.

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